Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website pizza-inn.click or placing any order through our food service platform. These Terms constitute a legally binding agreement between you and Pizza Inn ("Company," "we," "us," or "our"). By accessing or using our website, placing an order, or otherwise engaging with our services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

1. Acceptance of Terms

By accessing the website located at pizza-inn.click, creating an account, placing an order, or using any of our services in any manner, you agree to be legally bound by these Terms of Service, our Privacy Policy, and any other policies or guidelines incorporated herein by reference. These Terms apply to all visitors, users, registered members, and customers of Pizza Inn.

If you do not agree with any part of these Terms, you must immediately discontinue use of our website and services. Your continued use of our platform following the posting of any changes to these Terms constitutes acceptance of those changes.

You represent and warrant that:

• You are at least 18 years of age, or the age of majority in your state of residence, whichever is greater;
• You have the legal authority to enter into this Agreement;
• You will use our services in compliance with all applicable federal, state, and local laws and regulations;
• All information you provide to us is accurate, current, and complete.

If you are using our services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to that entity.

2. Description of Services

Pizza Inn operates as a food service business providing customers with the ability to browse our menu, place orders for pizza and related food items, and arrange for delivery or pickup through our digital platform at pizza-inn.click. Our services include, but are not limited to:

• Online Ordering: The ability to browse our menu, customize food items, and place orders for delivery or in-store pickup via our website;
• Account Management: Registration and maintenance of a personal user account to track orders, save preferences, and manage payment information;
• Promotions and Loyalty Programs: Access to special offers, discounts, coupons, and reward programs as may be offered from time to time;
• Customer Support: Assistance with orders, inquiries, complaints, and general support through available communication channels;
• Content and Information: Access to nutritional information, allergen disclosures, menu updates, and other food-related content as provided on our platform.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice and without liability. We may also impose limits on certain features or restrict access to parts or all of our services without notice or liability.

Our services are intended solely for personal, non-commercial use. Any commercial use of our platform, resale of our food products ordered through our platform, or use of our services in a manner inconsistent with these Terms is strictly prohibited.

Menu availability, pricing, and service availability may vary by location. Not all items, promotions, or features displayed on our website may be available in all areas. We do not guarantee continuous or uninterrupted availability of our website or services.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of Pizza Inn's services, you agree to:

• Provide accurate, truthful, and complete information when creating an account or placing an order;
• Maintain the security and confidentiality of your account credentials and notify us immediately of any unauthorized use;
• Use our services only for lawful purposes and in accordance with these Terms;
• Pay all charges associated with your orders, including applicable taxes, delivery fees, and service charges;
• Treat our staff, delivery personnel, and other users with respect and dignity;
• Comply with all applicable federal, state, and local laws, regulations, and ordinances in connection with your use of our services;
• Ensure that the delivery address you provide is accurate and accessible, and that someone is available to receive the delivery.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Using our website or services for any fraudulent, deceptive, or illegal purpose, including but not limited to placing fraudulent orders or using stolen payment methods;
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity;
• Attempting to gain unauthorized access to our systems, accounts of other users, or any computer systems or networks connected to our platform;
• Transmitting any viruses, malware, spyware, or other harmful code through our website;
• Scraping, crawling, or otherwise extracting data from our website without our express written permission;
• Using automated bots, scripts, or other automated means to interact with our website or place orders;
• Interfering with or disrupting the integrity or performance of our services or the servers and networks connected to our platform;
• Engaging in any activity that would impose an unreasonable or disproportionately large load on our infrastructure;
• Collecting or harvesting any personally identifiable information from our platform without authorization;
• Using our services to send unsolicited communications or spam;
• Engaging in harassment, abuse, threats, or discrimination against our employees, delivery drivers, or other users;
• Circumventing or attempting to circumvent any security measures, access controls, or technological protection measures implemented on our platform;
• Reproducing, duplicating, copying, selling, or exploiting any portion of our services for commercial purposes without express written permission;
• Abusing refund or promotional policies, including but not limited to creating multiple accounts to obtain promotional offers;
• Posting or transmitting any content that is unlawful, offensive, defamatory, obscene, or otherwise objectionable.

Violation of any of the above prohibited activities may result in immediate termination of your account, cancellation of pending orders, and may subject you to civil or criminal liability under applicable federal and state law, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state statutes.

4. Intellectual Property Rights

All content, materials, and intellectual property on the Pizza Inn website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the overall design and appearance of our platform ("Content"), are the exclusive property of Pizza Inn or its licensors and are protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable statutes.

The Pizza Inn name, logo, trade dress, and all related names, logos, product and service names, designs, and slogans are registered or unregistered trademarks of Pizza Inn. You may not use any of these marks without prior written permission from us. All other trademarks, service marks, product names, and company names or logos mentioned on our platform are the property of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our website and services for personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works of any Content;
• Use any data mining, robots, or similar data gathering and extraction methods;
• Download or copy account information for the benefit of any third party;
• Use our Content for any commercial purpose or for any public display (commercial or non-commercial) without express written permission.

Any unauthorized use of our intellectual property terminates the license granted herein and may constitute infringement subject to civil and criminal penalties under applicable law. We actively monitor our platform for unauthorized use of our intellectual property and will pursue all available legal remedies against infringers.

5. Payment Terms

5.1 Pricing and Payment

All prices displayed on our website are in United States Dollars (USD) and are subject to change without notice. Applicable sales taxes, delivery fees, service charges, and any other applicable fees will be clearly displayed during the checkout process before you complete your order.

We accept payment through the methods listed at checkout, which may include major credit cards, debit cards, and other digital payment methods. By submitting a payment, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the full amount of your order, including all applicable taxes and fees.

5.2 Order Confirmation and Processing

An order confirmation sent to your email address does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity. In the event we cancel an order for which payment has already been processed, we will issue a full refund to your original payment method.

5.3 Refunds and Cancellations

Once an order has been submitted and accepted, cancellations may not be possible if the order has already entered preparation. Refunds for food orders will be evaluated on a case-by-case basis in accordance with our Refund Policy. If you received an incorrect, damaged, or unsatisfactory order, please contact us at [email protected] within 24 hours of receiving your order. We reserve the right to offer a replacement, credit, or refund at our sole discretion.

5.4 Promotional Offers and Discounts

Promotional codes, coupons, and discounts are subject to their individual terms and conditions and may not be combined unless expressly stated. We reserve the right to revoke, modify, or terminate any promotion at any time without notice. Promotions are limited to one per customer per household unless otherwise specified.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA INN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

• Your use of, or inability to use, our website or services;
• Any errors, omissions, or inaccuracies in our content, menu, or pricing information;
• Any unauthorized access to or use of our servers or personal information stored therein;
• Any interruption or cessation of transmission to or from our website;
• Any food-related issues, including allergic reactions, foodborne illness, or dissatisfaction with food quality, except to the extent directly caused by our gross negligence or willful misconduct;
• Any third-party products, services, or websites linked to or referenced on our platform.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA INN IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, our liability shall be limited to the fullest extent permitted by applicable law.

7. Disclaimers

7.1 As-Is Basis

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA INN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• Our website or services will meet your requirements or expectations;
• Our website or services will be uninterrupted, timely, secure, or error-free;
• The results obtained from using our services will be accurate or reliable;
• Any errors in our website or services will be corrected;
• Our website is free of viruses or other harmful components.

7.2 Food and Allergen Disclaimer

While we make every effort to provide accurate nutritional and allergen information, we cannot guarantee that our food products are free from any particular allergen due to the nature of food preparation in a shared kitchen environment. Customers with food allergies or dietary restrictions are strongly advised to contact us directly before placing an order at [email protected] to discuss their specific needs. Pizza Inn is not liable for any allergic reactions or adverse health effects arising from the consumption of our products.

7.3 Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Inn. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Inn and its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of our website or services;
• Your violation of any applicable federal, state, or local laws or regulations;
• Your infringement of any third-party intellectual property, privacy, or other rights;
• Any content or information you submit, post, or transmit through our platform;
• Any fraudulent or unauthorized transactions conducted using your account;
• Any dispute between you and any third party, including delivery personnel or other users.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with our defense of such claim. You agree not to settle any such matter without the prior written consent of Pizza Inn.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Pizza Inn is registered and operates, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or related to these Terms or your use of our services shall be instituted exclusively in the federal or state courts of competent jurisdiction located within the United States in the state where Pizza Inn maintains its principal place of business.

You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts. You also waive any right to object to such courts on the grounds of inconvenient forum or any similar doctrine.

Our services are intended for use within the United States. We make no representation that our services are appropriate or available for use outside of the United States. If you access our services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

These Terms are subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), which prohibits unfair or deceptive acts or practices in or affecting commerce. To the extent you are a resident of California, certain provisions of these Terms are also subject to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq., and other applicable California statutes.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or our services informally by contacting us at [email protected] with a written description of your dispute and the relief you are seeking. We will attempt to resolve your dispute within thirty (30) days of receiving notice. If we are unable to resolve the dispute informally within this period, either party may proceed to formal dispute resolution as described below.

10.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR TO THE USE OF OUR SERVICES, SHALL BE DETERMINED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitration shall be conducted in the English language. The arbitration shall take place in the state where Pizza Inn maintains its principal place of business, unless otherwise agreed by the parties or required by the AAA rules. Each party shall bear its own costs in the arbitration, and the parties shall equally share the AAA administrative fees, unless the arbitrator determines otherwise.

10.3 Class Action Waiver

YOU AND PIZZA INN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND PIZZA INN AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

10.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information. You also retain the right to file a complaint with applicable government agencies, including the Federal Trade Commission.

11. Term and Termination

11.1 Term

These Terms of Service become effective on the date you first access or use our website or services and shall remain in full force and effect for as long as you continue to use our services, unless terminated earlier in accordance with the provisions herein.

11.2 Termination by User

You may terminate your account and cease using our services at any time by contacting us at [email protected] and requesting account deletion. Please note that termination of your account does not relieve you of any obligations or liabilities that have accrued prior to termination, including outstanding payment obligations.

11.3 Termination by Pizza Inn

We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to our website and services at any time, with or without notice, for any reason or no reason, including but not limited to:

• Violation of these Terms of Service or any applicable law;
• Conduct that we believe is harmful to other users, us, or third parties;
• Fraudulent, deceptive, or abusive behavior;
• Failure to pay for orders or chargebacks;
• Technical, security, or operational reasons;
• Cessation of our operations or services.

11.4 Effect of Termination

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, intellectual property rights, warranty disclaimers, indemnification obligations, limitations of liability, dispute resolution, and governing law provisions.

12. Changes to Terms

Pizza Inn reserves the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as sending an email notification to the address associated with your account or displaying a prominent notice on our website.

Your continued use of our website or services after the posting of any revised Terms constitutes your binding acceptance of the changes. If you do not agree with the revised Terms, you must stop using our services immediately.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check our website regularly for changes to these Terms.

13. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

The parties agree that the court or arbitrator should endeavor to give effect to the parties' original intentions as reflected in the provision to the extent possible, consistent with applicable law.

14. Additional Legal Provisions

14.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Pizza Inn on our website, constitute the entire agreement between you and Pizza Inn concerning your use of our services and supersede all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written, between you and Pizza Inn.

14.2 No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any term or condition of these Terms shall be deemed a continuing waiver of such term or condition or a waiver of any other term or condition. Any waiver must be in writing and signed by an authorized representative of Pizza Inn to be effective.

14.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Any purported assignment in violation of this provision shall be null and void. Pizza Inn may freely assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

14.4 Force Majeure

Pizza Inn shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government orders or regulations, pandemics, epidemics, supply chain disruptions, power outages, internet service failures, or any other event beyond our reasonable control. In such events, we will use commercially reasonable efforts to resume normal operations as soon as practicable.

14.5 Electronic Communications

By using our services or contacting us via electronic means, you consent to receive communications from us electronically, including via email or through our website. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

14.6 Children's Use

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at [email protected] and we will take steps to delete such information from our records in accordance with applicable law, including the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service or our services, please contact us using the information provided below. We are committed to addressing your inquiries in a timely and professional manner.

These Terms of Service were last updated on June 5, 2026. Pizza Inn reserves all rights not expressly granted herein. Thank you for choosing Pizza Inn — we are committed to providing you with high-quality food and an excellent customer experience.